Terms & Conditions

Terms and Conditions

Effective Date: April 16, 2025

Please read these Terms and Conditions (“Terms”) carefully before using the Integrated Home Solutions website (the “Service”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you may not access or use the Service.


1. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not use the Service:

  • In any way that violates applicable federal, state, or local laws or regulations

  • To exploit, harm, or attempt to exploit or harm others

  • To transmit unauthorized advertising, spam, or solicitations

  • To attempt to gain unauthorized access to any portion of the Service

We reserve the right to suspend or terminate access to the Service for violations of these Terms.


2. Foreclosure Assistance Services Disclaimer

Integrated Home Solutions provides consulting, administrative support, and facilitation services as part of its Foreclosure Assistance Program.

  • We are not a law firm and do not provide legal advice.

  • We do not have authority to stop foreclosure actions.

  • We do not guarantee any outcomes, including postponement, delay, modification, or cancellation of foreclosure proceedings.

All decisions are made solely by lenders, courts, or other governing authorities. By using this Service, you acknowledge and accept these limitations.


3. Client Portal Agreement and Security

Certain clients are granted access to a secure Client Portal (“Portal”) for communication, document exchange, and service management.

By accessing or using the Portal, you agree to the following:

3.1 Account Responsibility
  • You are solely responsible for maintaining the confidentiality of your login credentials.

  • You agree never to share your username or password with any individual or third party under any circumstances.

3.2 Secure Usage Requirements
  • You agree not to access the Portal from public or shared computers unless absolutely necessary.

  • If accessing from a shared device, you must ensure:

    • No credentials are saved

    • You log out completely at the end of each session

3.3 Mandatory Logout
  • You must log out of your account after every session.

3.4 Unauthorized Access
  • You agree to immediately notify Integrated Home Solutions of any unauthorized access, suspected breach, or security concern.

3.5 Company Limitation of Liability for Portal Use
  • Integrated Home Solutions is not responsible for any loss, damage, or unauthorized access resulting from:

    • Your failure to safeguard login credentials

    • Use of unsecured or public devices

    • Failure to log out properly

3.6 Account Suspension
  • We reserve the right to suspend or terminate Portal access at any time for security concerns or violations of these Terms.


4. Consent to Communications (TCPA Compliance)

By submitting any form on this website and selecting “I agree to the Terms and Conditions,” you expressly consent to receive communications from Integrated Home Solutions, including:

  • Marketing and informational SMS/text messages

  • Phone calls (including via automated technology or prerecorded voice where permitted)

  • Emails

Additional Terms:

  • Consent is not a condition of purchase.

  • Message and data rates may apply.

  • Message frequency may vary.

  • You may opt out at any time:

    • Text STOP to cancel SMS

    • Use unsubscribe links in emails

You represent that you are the authorized user of the phone number provided.


5. Privacy and Data Protection (GDPR-Lite / General Privacy)

We are committed to protecting your personal information. By using the Service, you agree to the collection and use of information in accordance with our Privacy Policy.

5.1 Information We Collect

We may collect personal information including, but not limited to:

  • Name, address, phone number, email

  • Financial or property-related information voluntarily provided

  • Usage data and cookies

5.2 How We Use Information

We use your information to:

  • Provide and improve services

  • Communicate with you

  • Process requests and facilitate foreclosure assistance services

5.3 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.

5.4 Your Rights

Where applicable, you may have the right to:

  • Request access to your data

  • Request correction or deletion

  • Withdraw consent to communications

To exercise these rights, contact us using the information below.


6. Intellectual Property

The Service and its original content (excluding user-provided content) are the exclusive property of Integrated Home Solutions and protected by applicable laws.

You may not reproduce, distribute, or create derivative works without written permission.


7. User Content

You are responsible for any content you submit through the Service. You agree not to submit unlawful, misleading, or harmful content.

By submitting content, you grant Integrated Home Solutions a limited license to use such content solely to provide services.


8. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their content, policies, or practices.


9. Disclaimer of Warranties

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied.


10. Limitation of Liability

To the fullest extent permitted by law, Integrated Home Solutions shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.


11. Indemnification

You agree to defend, indemnify, and hold harmless Integrated Home Solutions from any claims arising out of your use of the Service or violation of these Terms.


12. Modifications to Terms

We reserve the right to modify these Terms at any time. Continued use of the Service constitutes acceptance of the updated Terms.


13. Governing Law

These Terms shall be governed by the laws of the State of Florida.


14. Contact Us

Integrated Home Solutions
13475 Atlantic Blvd Ste
Jacksonville, FL 32225
support@IntegratedHomeSolutions.org


15. Electronic Signatures and Consent (E-Sign Compliance)

By using this Service, submitting forms, or accessing the Client Portal, you consent to the use of electronic signatures, records, and communications in accordance with the U.S. Electronic Signatures in Global and National Commerce Act (E-SIGN Act).

You agree that:

  • Electronic agreements and signatures are legally binding and enforceable

  • Your electronic acceptance of any agreement constitutes your intent to be bound

  • You have the ability to access, view, and retain electronic records

All agreements, disclosures, and communications provided electronically shall have the same legal effect as those provided in writing.


16. Dispute Resolution and Arbitration

To the fullest extent permitted by law, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved through binding arbitration rather than in court, except where prohibited by law.

  • Arbitration shall be conducted in the State of Florida

  • Each party shall bear its own legal fees unless otherwise required by law

  • You waive the right to participate in class actions or class-wide arbitration


17. Force Majeure

Integrated Home Solutions shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, government actions, labor disputes, or interruptions in internet or telecommunications services.


18. Entire Agreement

These Terms, together with any applicable service agreements (including the Foreclosure Assistance Service Agreement) and Privacy Policy, constitute the entire agreement between you and Integrated Home Solutions regarding the use of the Service.


19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.


20. Waiver

Failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.


By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.