Appointment Setter Seller Script

(Standard Seller)

Caller:

Hi (Seller Name)?

Caller:

I’m just calling about your property on (Street Name) - Do Not Include the Street Number).

Seller:

Caller: Hi, this is <Your First Name>, How are you? – Wait a few seconds for a response. If no response, Go to Next Step.

 

Caller: Oh wow, I’m so sorry… I was just calling about the property on (Street Name)… Is that yours?

⦿ If they say “No”…

» Do you have any property that you might consider selling now or in the near future?

⦿ If they say “Yes”…

» Go to Next Step

 

Seller:

Caller: Do you have any interest in selling it now or in the near future?

⦿ If they say “No”…

» Do you have any property that you might consider selling now or in the near future?

⦿ If they say “Yes”…

» Go to Next Step

 

Caller: Ok, I completely understand. If you don’t mind me asking, Do you have any other property that you might be interested in selling?

⦿ If they say “No”…

» Ok, Got it. Thanks so much & Have a Blessed/Great Day!

⦿ If they say “Yes”…

» Ok, Perfect! If you don’t mind me asking, what’s the address of the property? Go to Next Step

 

Caller: Ok, I completely understand. If you don’t mind me asking, Do you have any other property that you might be interested in selling?

⦿ If they say “No”…

» Ok, Got it. Thanks so much & Have a Blessed/Great Day!

⦿ If they say “Yes”…

» Ok, Perfect! If you don’t mind me asking, what’s the address of the property? Go to Next Step

 
 

Caller: Oh WoW! I’m so sorry about that. Our research team messes up like this from time to time. If you don’t mind me asking, Do you have any other property that you might be interested in selling?

⦿ If they say “No”…

» Ok, Got it. Thanks so much & Have a Blessed/Great Day!

⦿ If they say “Yes”…

» Ok, Perfect! If you don’t mind me asking, what’s the address of the property? Go to Next Step

 
 

Caller: I’m so sorry you’re getting so many calls… I know that’s frustrating. I’m calling to see if you’re even interested in Selling now or in the near future?

If so, I’ll reach out to one of our managers to ask you a few questions about your property and get you a Cash Offer as soon as possible. How does that sound?

 

Caller: I’m so sorry you’re getting so many calls… I know that’s frustrating. I’m calling to see if you’re even interested in Selling now or in the near future?

If so, I’ll reach out to one of our managers to ask you a few questions about your property and get you a Cash Offer as soon as possible.

 

Caller: Sure… We are a Local Private Investor and we have a marketing department that provides us with a list of properties that fit our buying criteria in the area.

 

Caller: (If the Seller’s Asking Price is WAY Higher than the Zestimate on Zillow)… I hear you <Seller Name>. It sounds like you’re frustrated due to getting a lot of calls and you’re not really interested in Selling your home right now.

We are serious buyers and don’t want to waste your time. Would you like me to follow up with you in the future in case things change?

⦿ If they say “No”…

» Ok, Got it. Thanks so much & Have a Blessed/Great Day!

⦿ If they say “Yes”…

» Ok, Perfect! We promise not to bug you with calls. We’ll just check with you in a few months.  Have a Blessed/Great Day!

 
 

Caller: If the Seller’s Asking Price is Somewhat Close to the Zestimate on Zillow (within 90%)… Go to Next Step

 

Caller: Ok, Great! I completely understand that and would love to set up a call with both you and your (other decision maker). Are they available now?

⦿ If they say “No”…

» Ok, No problem. When is a good time to connect when you both are free? – Take note of the day &  time , Disposition the Call as Complete, Tag as a Follow Up, and Set up a Task to Follow Up with Contact.

⦿ If they say “Yes”…

» Ok, Great! We’re definitely looking to purchase in the area soon. Do you mind getting him/her on the phone with us real quick? – Wait til other decision maker gets on the call…

» Hi, this is (Your First Name), do you mind if I ask your name?… then continue at… 

» Hi <First Name>, I‘m reaching out about your property on <Street Name>… Do you have any interest in selling it now or in the near future? – Wait for response, then Go to Next Step.

 
 

 

 

Caller: We have offices throughout the East Coast, but I’m calling from our corporate office in Jacksonville, FL.

If Seller persists about where YOU are: “For
security reasons, we’re not permitted to give our location” … Then continue with your script.

 

Caller:

Perfect! I work for a private investor and they buy houses in AS-IS condition and can close on your timeline. Why don’t I go ahead and get you connected with one of our managers so they can get some quick information about your house and give you a cash offer. How does that sound?

Seller:

Great! Would you mind holding while I see if they’re available?

⦿ During this quick hold time <30-seconds – 1-minute “MAX”> Complete the Seller Lead Form.

⦿ After completion of the Seller Lead Form… Come back to Seller and say the following:

» Thanks for holding <SELLER>… Our managers are on the phone with other Sellers right now… Would it be ok to have one of our managers give you a call back in the next few minutes?

⦿ If they say Yes/Ok…

» Perfect! You can expect a call shortly. Thanks so much <SELLER>, Have a Good / Blessed Day!

 

Ok, I understand. What’s the best time of day for one of our managers to reach back out to you?

⦿ Take note of when the Seller wants a Call back, Add to Notes, then let the Seller know that One of our managers will be reaching back out to them at the time they stated.