Appointment Setter Seller Script

(PreForeclosure)

Caller:

Hi (Seller Name)?

Seller:

Caller: Hi, this is <Your First Name>, How are you? – Wait a few seconds for a response. If no response, Go to Next Step.

 

Caller: Oh wow, I’m so sorry… I was just calling about the property on (Street Name)… Is that yours?

⦿ If they say “No”…

» Do you have any property that you might consider selling now or in the near future?

⦿ If they say “Yes”…

» Go to Next Step

 

Caller:

I’m just calling about your property on (Street Name) - Do Not Include the Street Number).

Seller:

Caller: Do you have any interest in selling it now or in the near future?

⦿ If they say “No”…

» I do see the foreclosure is on (Auction Date), are you wanting to see if you could keep the house? What are your plans?

⦿ If they say “Yes”…

» Go to Next Step

 

I know its a tough situation when you’re dealing a foreclosure…

I do see the foreclosure is on (Auction Date), are you wanting to see if you could keep the house? What are your plans?

⦿ Yes, I want to keep the House 

» Okay I completely understand. The reason why I ask is because we help a lot of homeowners in similar situations.

Whether they wanna keep the house or if they want to sell and start over…

If you want to keep the house, we can help with processing loan modifications, forbearances, & even bankruptcies.

We have a lot of tools available to you absolutely free of charge if that’s what you want to do.

Do you think any of those options might be helpful to you?

» Are you open to talking with one of our managers, or you want the manager to call the realtor directly about the property?

⦿ If they want to talk with the manager…

» (Go on with the script…)

⦿ If they want the manager to talk with the realtor…

» Okay, we’ll go ahead and contact your realtor. We’ll  copy you on the offer we send to them by Email, so that you’ll stay updated and in the loop. Let me go ahead and verify that we have the right Email Address for you… We have it as, <Seller’s Email on File> … Is that correct?

⦿ Yes

»Ok, Got it. Thanks so much & Have a Blessed/Great Day!

⦿ No

»I’m sorry about that. What is the correct Email Address?

» Would it be okay if I follow up with you next week to see how things are going?

      ⦿ Yes

» Okay, we’ll go ahead and Email you our website and contact information in case things change and you do want another offer on your property … I have your email here, <Seller’s Email on File>. Is this correct?

       ⦿ YES

» Ok, I understand. Wishing you the best and really hope that things work out for you. Have a Blessed Day.

       ⦿ NO

» I’m sorry about that. What is the correct Email Address?

Caller:  We work with banks, attorneys, and realtors across the country, and we get notifications when there’s a foreclosure situation. We immediately reached out to see how we could help. We provide free assistance with loan modifications, forbearances, and short sales.

 

Caller: Ok, I completely understand. If you don’t mind me asking, Do you have any other property that you might be interested in selling?

⦿ If they say “No”…

» Ok, Got it. Thanks so much & Have a Blessed/Great Day!

⦿ If they say “Yes”…

» Ok, Perfect! If you don’t mind me asking, what’s the address of the property? Go to Next Step

 
 

Caller: Oh WoW! I’m so sorry about that. Our research team messes up like this from time to time. If you don’t mind me asking, Do you have any other property that you might be interested in selling?

⦿ If they say “No”…

» Ok, Got it. Thanks so much & Have a Blessed/Great Day!

⦿ If they say “Yes”…

» Ok, Perfect! If you don’t mind me asking, what’s the address of the property? Go to Next Step

 
 

Caller: I’m so sorry you’re getting so many calls… I know that’s frustrating. I’m calling to see if you’re even interested in Selling now or in the near future?

If so, I’ll reach out to one of our managers to ask you a few questions about your property and get you a Cash Offer as soon as possible. How does that sound?

 

Caller:

I’m not authorized to give you an offer, but what I can do is connect you with one of our managers who will ask you a few questions about your property and get you a Cash Offer as soon as possible. How does that sound?

 

Caller: (If the Seller’s Asking Price is WAY Higher than the Zestimate on Zillow)… I hear you <Seller Name>. It sounds like you’re frustrated due to getting a lot of calls and you’re not really interested in Selling your home right now.

We are serious buyers and don’t want to waste your time. Would you like me to follow up with you in the future in case things change?

⦿ If they say “No”…

» Ok, Got it. Thanks so much & Have a Blessed/Great Day!

⦿ If they say “Yes”…

» Ok, Perfect! We promise not to bug you with calls. We’ll just check with you in a few months.  Have a Blessed/Great Day!

 
 

Caller: If the Seller’s Asking Price is Somewhat Close to the Zestimate on Zillow (within 90%)… Go to Next Step

 

Caller: Ok, Great! I completely understand that and would love to set up a call with both you and your (other decision maker). Are they available now?

⦿ If they say “No”…

» Ok, No problem. When is a good time to connect when you both are free? – Take note of the day &  time , Disposition the Call as Complete, Tag as a Follow Up, and Set up a Task to Follow Up with Contact.

⦿ If they say “Yes”…

» Ok, Great! We’re definitely looking to purchase in the area soon. Do you mind getting him/her on the phone with us real quick? – Wait til other decision maker gets on the call…

» Hi, this is (Your First Name), do you mind if I ask your name?… then continue at… 

» Hi <First Name>, I‘m reaching out about your property on <Street Name>… Do you have any interest in selling it now or in the near future? – Wait for response, then Go to Next Step.

 
 

 

 

Caller: We have offices throughout the East Coast, but I’m calling from our corporate office in Jacksonville, FL.

If Seller persists about where YOU are: “For
security reasons, we’re not permitted to give our location” … Then continue with your script.

 

Caller:

Ok, I work for a private investor who buys houses in AS-IS condition and can close on or before your sale date. So, what I'm gonna do now is go ahead and get you connected with one of our Foreclosure Assistance Managers so they can get some quick information about your house and get you a cash offer As Soon As Possible.. How does that sound?

Seller:

Great! Would you mind holding while I see if they’re available?

⦿ During this quick hold time <30-seconds – 1-minute “MAX”> Complete the Seller Lead Form.

⦿ After completion of the Seller Lead Form… Come back to Seller and say the following:

» Thanks for holding <SELLER>… Our Foreclosure Assistance Managers are on the phone with other Sellers right now… Would it be ok to have one of them give you a call back in the next few minutes?

⦿ If they say Yes/Ok…

» Perfect! You can expect a call shortly. Thanks so much <SELLER>, Have a Good / Blessed Day!

 

Ok, I understand. What’s the best time of day for one of our managers to reach back out to you?

⦿ Take note of when the Seller wants a Call back, Add to Notes, then let the Seller know that One of our managers will be reaching back out to them at the time they stated.